Public Relations

January 12, 2009

Does social media have to be either marketing or PR?

social media questions asked the question last week, Is social media the same as marketing? 

In considering that and the conversation I had with Beth on User Friendly Thinking radio last Friday, I want to ask another: 

Does social media, as it relates to business, have to be marketing or PR at all?  

(I'm thinking aloud, but hear me out.)

Does social media have to fit into old paradigms or can it be something new altogether? 

It's sort of the same question that's been asked about blogging over the years -- are bloggers journalists? (No, they're bloggers. Next question.) Perhaps, rather, the use of social media is a new skillset which can be applied in either direction. 

John Jantsch said the other day that companies need to consider hiring a "Chief Conversation Officer." Maybe that's it. Maybe the way to think of social media for business is neither as marketing or PR, but, simply, conversations that lead to conversions. Thus, maybe a key component of the skillset required is as a conversationalist. 

In a biblical passage Jesus states, you "can't put old wine in new wineskins." The Web 2.0 qualifies as new "wine," but we seem hellbent on making it synch with old forms, and it's not doing so well. 

For example, conversion rates on advertising in social networks are abysmal at best. CPM rates are dropping like rocks and all of us kool-aid drinkers know why. No one goes to Facebook or any other social network to click on ads. (That's just one example. Give me time and I can come up with a few more I'm sure. )

The old saying, "I know what I like," would be more truthfully restated, "I like what I know." We're uncomfortable with those things with which we have no familiarity and, thus, attempt to fit them into our current frame of reference. Social media is one of those things, so it stands to reason we try and turn it into something it may or may not be. 

(Did I mention I'm thinking out loud here.)

I have a personal confession to make, which may explain why I'm addressing this issue in the first place. I don't fancy myself as either a marketer or a PR person. I'm a blogger and a social media practitioner. 

Truth be told, mainly I'm a teacher. I love sharing knowledge, information and opinion. Oh, I like helping people too, which is a useful trait to have for being effective in social media for business. 

Sooo... have I finally gone off the deep end and completely lost touch with reality? Or, could it be that social media is a new wineskin that simply just doesn't fit neatly into our traditional molds? Maybe Beth's question is not the one we should be asking afterall. 

PS: Toby Bloomberg has a lot to say about this topic in an interview she did with Shel Israel at Global Neighorhoods

August 22, 2008

Corporate sponsors for conference attendees; Wayne Hurlbert offers great idea

My friend Wayne Hurlbert, veteran business blogger and SEO consultant, were on Twitter regarding corporate sponsorship for conference attendees.

The idea grew out of my expressing desire to attend the upcoming MarketingProfs Digital Mixer in October in Phoenix. He piped up and suggested corporate sponsorship as a means by which that could be facilitated. Of course, since I work full-time for a company they might frown on me going as an ambassador for another, but his point still holds.

There are many, many solo entrepreneurs and small business people who want and need to attend such events, but don't have the deep pockets required to cover registration fees, travel, lodging, meals and other expenses.

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Jason Falls earns his keep in today's Blog Talk Radio interview

Jasonfalls We interviewed Jason Falls, Director of Social Media at Doe-Anderson, a Louisville, Ky-based brand-building agency, on our User Friendly Thinking (formerly known as Bizzuka Buzz) Blog Talk Radio show today.

Jason is better known though as the author of Social Media Explorer blog. He literally came out of nowhere less than a year ago and has earned a place of notoriety among business and social media bloggers. (Read his blog and you'll understand why.)

We talked about social media and its implications where advertising, marketing, public relations and journalism are concerned. (Plus, a bit of conversation about its application to small business as well.) We dealt with the topic of personal branding to some extent as well.

The program ran past the 30-minute timeframe and we talked for over an hour. It was a great conversation and I'd encourage you to take some time to listen when you can.

July 28, 2008

The SEO value of a PRWeb press release

My company Bizzuka sent two press releases today via PRWeb, one at the Media Visibility level and one at the SEO Visibility level. If you google the phrase you'll notice that one is already on the front page just beneath the returns linking to our Website.

20080728_0900

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June 19, 2008

Blogger relations: You Judge the Pitch contest

Judge with gavel

Today, I'm starting a contest called "You Judge the Pitch," where CMM blog readers get to rate the quality of PR pitches sent to me.

The first entry, Mike's Hard Lemonade viral video campaign.

So, go ahead and play along. Follow the link and You Judge the Pitch!

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June 03, 2008

Blogger relations and bad pitches...what do you think of this one?

Baseballs

I received a pitch from a PR firm today via Facebook. The opening paragraph started with the following statement:

"I have read through some articles of your blog, Converational Media Marketing. Upon hearing your valuable opinions and expertise about marketing..."

While I in nowise care to "out" or embarrass the PR person that sent this, I can't help but make a couple remarks.

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May 13, 2008

How to pitch bloggers...the need for best practices and standards

Mack Collier's post at MarketingProfs, Dueling Blacklists: Bloggers vs. PR Firms, has raised quite a stir.

The post addresses the issue of PR folks pitching bloggers and the animus that can come as a result of irrelevant, unsolicited pitches. Specifically, Mack cites Lifehacker editor Gina Trapani's threat to blacklist PR firms which engage in this practice.

You'd think Mack released a fox into the hen house. One has only to look at the comments section to watch the feathers fly.

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March 11, 2008

AAF Club meeting in Lake Charles, LA

I had the best time presenting my talk, Top 10 Strategic Marketing Benefits to Using a Blog, to the AdFed group in Lake Charles, LA today. They were gracious hosts who fed me well, then proceeded to listen and subsequently express appreciation for my presentation. It can't get better than that!

I especially want to thank Oran Parker from the O'Carroll Group, a local advertising agency, who extended the invitation. I took some video of Oren and I, but for some reason, it didn't save...or something.

At the very least, I uploaded the PPT to Slideshare so that the participants could download it. (Of course, anyone is welcome to.)

Lastly, I did invite them to leave a comment regarding the presentation... good, bad or indifferent, I'll take all comers. So, if any of them take me up on my offer, you'll know when I know.

December 14, 2007

Changing negative brand perception online

Istock_000004673829xsmall_2UPDATE: See part II of this series: Thoughts from LinkedIn respondents.

The other day I blogged about Spoke.com, a company that even they admit has received its share of negative attention on the web.

Which brings up the question... How does a company go about changing perceptions and protecting its brand?

Though companies like Dell and Facebook have done a reasonably good job of turning things around (and I think you'd agree they had quite a number of rotten eggs thrown at them by consumers), many companies have yet to find the secret sauce.

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December 05, 2007

Mark Zuckerberg apologizes. Now can we move on?

Markzuckerbergfacebook250px

The entire blogosphere it seems has been standing at rapt attention waiting for Mark Zuckerberg to come down out of his lofty ivory tower (or Ivy League tower) and apologize for screwing things up.

Now, he has.

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